I had the privilege of meeting nurses and paramedics working in the field of palliative care. It was so motivating and inspiring to hear just a few of their vast number of experiences.
I want to use the word HOLA-TEM-PER as letterword for their apprach
HOLA stands for Holistic Approach
It was truly heart warming to hear how they truly adopted for years and years of palliative care , a very dedicated holistic approach. For sure, the physical needs of palliative care patients are big. the pain control, the feeding needs, the care of wounds, the care for the bathing and cleanliness. taking care of these needs is huge and admirable achievement already, but their own commitment went so much further. They were helping the families with financial needs to obtain help through various source so f govenment or NGO driven charities. They were supporting the social and psychological needs of teh patients and their caregivers by patiently listening to the stories of suffering and sacrifice, Over thre years they have become creative in suggesting and even providing solutions through thr giving of moral, motivational and spritual support.
TEM stands for the extra mile
While listening some of their work expediences, it became soon extremely clear that these Palliative care teams were doing way more than was strictly expected from them. This is already reflected in the holistic approach outlined above but there was so much more than that alone. They were giving the families, they cared for their own telephone numbers and allowed them to call whenever there was a big need. Sometimes on the way back from a house, they received a call and did not hesitate to make u-turn, even the distance was big, to provide the extra help that was requested. They displayed a superbly caring attitude even beyond office hours, beyond working days
PER stands for persistence
These nurses and paramedics showed a remarkable level of persistence. Even if they felt not truly welcome during the fiirst visit of the referral, they persisted in an extremely friendly and caring way and almost uniformly they ended up being very welcome and even cherished by the whole family. many times the families prepared drinks and snacks and they were most of the time requested to stay a bit longer. That level of appreciation is hard to obtain, but they did it. if a person close to death, asks you to stay a bit longer, that is beyond full proof that your service has been of the highest quality.
I love to hear their working experiences. I heard about their struggles, some of their bitter expereinces but the successes of their extremely fruitful approach are so sweet and admirable, that I want to hear more and more.


